FAQs

Fashion 21 Group Inc. is a wholesale handbag company located in Ridgewood, New York. Since the beginning, we have constantly worked on improving and providing our customers with a great shopping experience.

We provide quality fashion products that meets demand of prospective customers and appeals to the most discriminating buyers. We have served our customers faithfully for many years, and our goal is to satisfy every dimension of requests. Over the years, we have developed a significant base of highly satisfied customers and we are committed to continuing this movement.

Placing An Order:

How Do I Place An Order?

  • To make an order with us, please email, text, or call us with:

Style #, Color, and Quantity  (Example: #1400: Black 6, Camel 6, Pink 4)

  • Include your phone number and shipping address so we can contact you when your order is ready.

How Do I Pay?

  • Orders are paid offline. A Sales Rep will contact you with the total once your order is ready to be shipped.
  • All Major Credit/Debit Cards are accepted. (Visa, Mastercard, American Express, etc.)

How Are My Orders Shipped?

  • We keep our customers in mind at all times and will let you know if there is a cheaper and/or more efficient shipping method for your order.
  • Orders are typically shipped via UPS if it is under a pallet.
  • Please make a note upon placing order if you’d like to use your own UPS Account # or if a different method is preferred (UCL, FEDEX, USPS, EDI, AIT, etc.)

I Already Know What I Want, Can I Place an Order for Pickup?

  • If you already know what you’d like, save time and send us your order ahead via Email, Phone, or Text and let us know when you will be coming to pick up your merchandise.
  • Please provide contact information: Name & Phone #
  • Note: Please give us a minimum of 3 hours prior to pickup time; 1 day in advance is preferred.